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General
What is the Reply to Lead Button and How Does it Work?
The Reply to Lead button feature is used to quickly respond to leads via templated emails. With this feature you can get in contact with your leads immediately.
What is the Spanish Chat Feature and How Does it Work?
Allow Spanish speaking visitors to your website to chat with your firm and have our operators available 24x7 to respond to their messages in Spanish.
What is the Proactive Invitation Feature and How Does it Work?
This feature brings up a message within a specified time frame of a visitor being on your webpage, asking if they would like to chat.
Chat design options and customization
Almost everything with Client Chat Live is customizable: the chat icon, chat script, proactive pop-up – even the small details, such as how long until the pop-up appears on the website once it is visited.
What is the Reject PNC Button and How Does it Work?
The 'Reject PNC' button is a feature that appears on a chat transcript email. With this feature you can invalidate your leads immediately, ensuring that you are not charged for it.